The team were also recognised for excellence in the Service Department, Business Management, Marketing, and Customer Experience. Staff were also awarded for their individual achievements including Melinda Downes who won the Toyota Financial Services Business Manager of the Year award and Andrew Morris coming home with bronze.
The Toyota Dealership awards were developed to recognise and reward dealerships and individuals who demonstrate excellence in all areas of the business. For Mackay Toyota to receive recognition for their achievement in these areas is a testament to the company’s values that promote putting customers first and being the best at what you do.
Dealer Principal, Georgia Thomson congratulated the entire team at Mackay Toyota for their work on the frontline and behind the scenes to make the achievements possible.
“It’s a fantastic result and a testament to the hard work and dedication the Mackay Toyota team invest in our company values and our guests. I would like to give a heartfelt thankyou to our team and our guests for making these achievements possible. We look forward to continuing to service the local community for years to come”, she said.
Group Business Manager, Patrick McKenna was overwhelmed by with the awards received by his Finance team “Winning silver overall on top of the individual achievement by Melinda Downes & Andrew Morris is a great result for my team. They are 100% committed to giving the best service, and the best advice to every guest of the dealership and this is reflected in the awards received on the night” he said.